About Us

Malmo Hearing – Local hearing care for local people

We are a family run, independent, national award-winning hearing clinic devoted to offering the best solution for your hearing needs. We have a dedicated, highly qualified and professional team taking care of our clients’ hearing needs for over 10 years.
Our two main branches are conveniently located in Bridgend on Derwen Road (Open 6 days a week) and Newport (on Caerleon Road (Open 4 days a week).

The Malmo Hearing Team

Mal Johnston, the company’s principal Hearing Aid Audiologist, alongside his wife Maureen and his Audiologist daughter Leanne have steadily grown the business.

Due to the continued success and growth of the business, we have steadily expanded our services throughout South Wales.

We offer, by appointment, FREE hearing health assessments, FREE demonstrations of the latest digital Hearing Aid technology, FREE lifetime aftercare and service. We also offer microsuction ear wax removal.

At Malmo Hearing, we understand that hearing loss is a very personal and sensitive issue. Therefore we treat every patient with the utmost compassion. We will be with you every step of your journey, from the initial consultation, through ongoing treatment and the long term health and protection of your hearing.
Our expertise is offering you the very best way to protect and take care of your natural hearing.

We are passionate about giving you the finest audiological experience in Wales, and our 2016 and 2017 customer service excellence awards reflect this.
Our most recent awards include:

  • National Audiology Award Winners – 2017 (Awarded by the National Optometrist Awards)
  • Customer Service Excellence Award Winners 2016 and 2017 (Awarded by South Wales Business Growth Awards)
  • Customer Service Excellence 2016 (Awarded by The Voice Magazine Awards)

As well as our 2 shops, we also have partnerships with pharmacies, doctor’s surgeries and opticians throughout South Wales, enabling us to offer a customer-focused and community-based service. We currently run regular clinics with our partners in the following locations:

  • Davies & Jones Optometrists: Treorchy, Talbot Green, Dinas Powys
  • Arbuthnot Opticians: Barry
  • West Quay Medical Centre: Barry
  • Courthouse Medical Centre: Caerphilly
  • Mayberry Pharmacy: Blackwood, Pontypool
  • Cowbridge Health Centre: Cowbridge
  • JDS Evans: Newport
  • AB Opticians: Aberdare

For those who are unable to attend our high street branches or one of our clinics, home visits are avilable on request for housebound patients – please call (Bridgend) 01656 652444 or (Newport) 01633 263784 to book your home visit hearing assessment or wax removal (note there is a £30 charge for the home visit service).

In addition, we also now offer home visits for all SA postcodes. We also regularly have new clinics coming on stream so keep an eye on our website and social media to keep up to date with our news!

A big part of the local community in Bridgend, Malmo Hearing also support the Welsh Deaf Rugby Union. We are also consistently raising money for Hearing Dogs for Deaf People, British Tinnitus Association and Ty Hafan with coffee mornings, raffles, sponsored events and collections.

For further information about the services Malmo Hearing can offer please pop into one of our branches, telephone or complete the form below:

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Some of the Hearing Aid manufacturers we prescribe:
Starkey Hearing Aids
Resound Hearing Aids
Phonak Hearing Aids
Unitron Hearing Aids
Siemens Hearing Aids
Widex Hearing Aids